Topics Archive
Free guide to low-code & no-code platforms
Platforms that enable shadow IT are changing development roles and processes. Here's why it's time to embrace this new reality.
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Opinion
13 Oct 2024
Is diversity even more under threat in tech?
The promotion of diversity in tech is going backwards - and it's a terrible moment for that to happen. Here's why diversity is even more important than it's ever been Continue Reading
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Blog Post
13 Oct 2024
What to expect from UiPath Forward & TechEd 2024
Enterprise automation and AI company UiPath takes its annual user symposium back to Las Vegas this month and we’ll be drilling into the news stream to work out the next phase in accelerated ... Continue Reading
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Blog Post
12 Oct 2024
Red Hat eyes smarter cloud-native AI ahead
Normally a more backroom, back-office, base layer, kernel-centric organisation in our eyes (if not in the view of 99.9% of software application development professionals), Red Hat has put an ... Continue Reading
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Definition
11 Oct 2024
What is Salesforce Customer Success Platform?
The Salesforce Customer Success Platform (CSP) is the official name of the Salesforce portfolio of products. Continue Reading
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Definition
11 Oct 2024
What are CPE (continuing professional education) credits?
Continuing professional education, or CPE, credit is a term referring to the points professionals receive for participating in specialized training in IT and other fields. Continue Reading
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Tip
11 Oct 2024
How to evaluate AI for Windows Server environments
Organizations tasked with assessing AI workloads on Windows Server must weigh all the variables to determine the best approach to adopt this budding technology. Continue Reading
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Definition
11 Oct 2024
What is Salesforce Work.com?
Salesforce Work.com is a set of solutions from Salesforce that enable organizations to simplify return-to-work processes, maintain safe workplace operations, assess and promote employee health, safety and well-being, and communicate with customers in an open, honest, trustworthy manner. Continue Reading
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Definition
11 Oct 2024
What is the Salesforce Service Console?
The Salesforce Service Console is the centralized interface in Salesforce Service Cloud, an application devoted to customer service, support and customer experience. Continue Reading
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Podcast
11 Oct 2024
SecOps from the IT infrastructure operations perspective
The CrowdStrike outage capped a decade of deepening divide between SecOps and the rest of IT ops -- and should bring about its end, according to one industry veteran. Continue Reading
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Tip
11 Oct 2024
Cloud licensing explained: What businesses need to know
Businesses vacating the premises and setting up their data and applications in a distributed environment must consider cloud licensing's options, advantages and disadvantages. Continue Reading
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Definition
11 Oct 2024
What are AI hallucinations and why are they a problem?
An AI hallucination is when a large language model (LLM) powering an artificial intelligence (AI) system generates false information or misleading results, often leading to incorrect human decision-making. Continue Reading
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News
11 Oct 2024
Zero-day flaw behind Rackspace breach still a mystery
More than two weeks after threat actors exploited a zero-day vulnerability in a third-party utility to breach Rackspace, the details about the flaw and the utility remain unknown. Continue Reading
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Opinion
11 Oct 2024
Robust cloud IAM should align to zero-trust principles
The Security Think Tank considers best practices in identity and access management and how can they be deployed to enable IT departments to combat cyber-attacks, phishing attacks and ransomware. Continue Reading
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Tip
11 Oct 2024
RAID 5 vs. RAID 10
RAID is a staple for backup and storage administrators who want to create redundancy and protect data. RAID 5 and RAID 10 offer similar benefits, but is one better than the other? Continue Reading
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News
11 Oct 2024
European Commission commits €865m funding for 5G, fibre networks
Latest part of the Connecting Europe Facility sees huge investment to bring about fast, secure digital wireless and wired connectivity across EU member states Continue Reading
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News
11 Oct 2024
Post Office believes it took £36m from subpostmasters with unexplained losses
The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself Continue Reading
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News
11 Oct 2024
Buildkite: CI/CD pipelines still a job for app developers
In an era of platform engineering, Buildkite and its high-scale users maintain that CI/CD pipelines and testing should remain the purview of app developer teams. Continue Reading
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Feature
11 Oct 2024
For Sharp HealthCare, cloud technology comes with autonomy
Sharp HealthCare's cloud strategy spans public, private and SaaS platforms to reduce vendor dependency and emphasizes knowledge transfer with its deployment partner. Continue Reading
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News
11 Oct 2024
Canalys: There are reasons for optimism
Chief analyst shares reasons why the channel should be positive, but encourages investment in emerging technology and services to remain relevant Continue Reading
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Feature
11 Oct 2024
Global file systems: A single view of on-premise and cloud data
Global file systems aggregate data into a single hybrid cloud from multiple locations using object storage with access that satisfies traditional application needs, like file locking Continue Reading
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Feature
11 Oct 2024
Azure storage: Key options in Microsoft cloud storage
We survey the key cloud storage options available from Microsoft Azure, which include Files, Blob, Elastic SAN, Managed Disk and NetApp files, for a range of use cases Continue Reading
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Video
11 Oct 2024
Git commit message conventions and best practices
Never underestimate the power of a good git commit message. Need help writing one? Here are the commonly accepted git commit message guidelines and best practices. Continue Reading
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Definition
11 Oct 2024
What is black box testing?
Black box testing assesses a system solely from the outside, without the operator or tester knowing what's happening within the system to generate responses to test actions. Continue Reading
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News
11 Oct 2024
WBA OpenRoaming promises new era of digital inclusion across Australia
Wireless connectivity trade body deploys OpenRoaming services to remote and marginalised Australian communities through community Wi-Fi project encompassing healthcare, education, secure communications and economic development Continue Reading
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News
11 Oct 2024
Microsoft expands healthcare AI, analytics capabilities
New Microsoft Cloud for Healthcare offerings will focus on multimodal foundation models, data integration, healthcare agent services and nursing workflow improvements. Continue Reading
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News
11 Oct 2024
Nokia, Centranet trial brings 50G PON to rural Oklahoma tribal nation
US electrical cooperative claims first in demonstrating a 50Gbps fibre internet connection for a tribal nation, closing digital divide for rural and Indigenous communities Continue Reading
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News
11 Oct 2024
Post Office set to axe in-house-developed New Branch IT software
Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative Continue Reading
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News
11 Oct 2024
TD Synnex: AI and security top channel technology investments
Distributor shares its latest report on the areas where partners are spending money and looking to support customers Continue Reading
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News
11 Oct 2024
NFL and Cisco gain yardage with network and security partnership
Cisco scores contract extension with US sports body NFL to connect and protect 2024 roster of International Games in the UK, Germany, Brazil and Spain in 2025 Continue Reading
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News
11 Oct 2024
Utelogy expands hybrid workforce tech integration with Logitech
Connected workspaces platform provider expands partnership with leading workplace productivity equipment manufacturer to offer ‘refined’ management of conference room devices Continue Reading
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Blog Post
11 Oct 2024
Trusting the Cybercab with software quality
“We expect software to work perfectly,” the CEO of Dyntatrace, Rick McConnell proclaimed at the opening of the company’s European Innovate event in Amsterdam. This should not be an aspiration, but ... Continue Reading
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Definition
10 Oct 2024
What is a third-party cookie?
A third-party cookie is a cookie that's placed on a user's device -- computer, cellphone or tablet -- by a website from a domain other than the one the user is visiting. Continue Reading
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Video
10 Oct 2024
Spring profiles in Spring Boot tutorial
Ever struggle with the constant discrepancies between dev, UAT and production? Spring profiles make such configuration issues a thing of the past. Here's how they work. Continue Reading
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News
10 Oct 2024
Data center providers design for severe weather surge
Data center providers are investing in resilient infrastructure and redundant power to prevent extreme weather-related outages that can cause serious financial loss to customers. Continue Reading
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News
10 Oct 2024
Hurricane Milton makes a case for remote work
Hurricane Militon and other powerful storms are a test of business resilience. One way to ensure continuing operations is to have the systems in place to support remote work. Continue Reading
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News
10 Oct 2024
Eon makes cloud backups available across major hyperscalers
Cloud backup vendor Eon, which emerged from stealth earlier this month, offers a platform for hyperscaler migrations with features like granular restores and automated tagging. Continue Reading
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News
10 Oct 2024
Oracle Service platform adds autonomous AI agents
Oracle adds a number of agents and dashboards to Oracle Service and Field Service as the company strives to provide users with capabilities that enable 100% AI autonomy. Continue Reading
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Feature
10 Oct 2024
Interpretability vs. explainability in AI and machine learning
Understanding how AI models make decisions is challenging, but two concepts -- interpretability and explainability -- can shed light on model outputs. Continue Reading
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News
10 Oct 2024
FTC orders Marriott to pay $52M and enhance security practices
The Federal Trade Commission says an investigation revealed that poor security practices led to three data breaches at Marriott and Starwood hotels between 2014 and 2020. Continue Reading
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News
10 Oct 2024
OpenAI details how threat actors are abusing ChatGPT
While threat actors are using generative AI tools like ChatGPT to run election influence operations and develop malware, OpenAI says the efforts are rarely successful. Continue Reading
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News
10 Oct 2024
Carequality releases resolution for Epic and Particle dispute
Following Particle Health's antitrust lawsuit against Epic, Carequality has released a dispute resolution that addresses issues of query purposes and customer diligence. Continue Reading
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News
10 Oct 2024
Dell expands AI Factory with new AMD servers
Dell adds to its AI Factory, extending its services and hardware to cover new AMD-based servers in its push to provide ways to run AI workloads on premises. Continue Reading
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News
10 Oct 2024
Gartner: AI can be catalyst for new business models
Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology Continue Reading
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Tip
10 Oct 2024
How to create a knowledge-sharing culture
With more access to knowledge across an organization, employees are more collaborative, more engaged and better performing -- and are eager to share these skills with their peers. Continue Reading
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News
10 Oct 2024
PBMs call for FTC commissioners' recusal from antitrust case
Cigna, UnitedHealth and CVS Caremark are requesting FTC commissioners step down from a PBM lawsuit, alleging prejudgment and bias in the agency's review process. Continue Reading
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News
10 Oct 2024
NCSC issues fresh alert over wave of Cozy Bear activity
The NCSC, FBI and NSA publish updated warning about Cozy Bear’s activities, highlighting a range of vulnerabilities the threat actor is using to set up its cyber attacks Continue Reading
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Definition
10 Oct 2024
What is threat intelligence?
Threat intelligence, also known as cyberthreat intelligence, is information gathered from a range of sources about current or potential attacks against an organization. Continue Reading
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Definition
10 Oct 2024
What is the risk-reward ratio?
The risk-reward ratio, also known as a risk-return ratio, is a mathematical calculation investors use to measure the expected gains of a given investment against the risk of loss. Continue Reading
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News
10 Oct 2024
Government launches cyber standard for local authorities
Local government bodies are being invited to take advantage of a new NCSC-derived Cyber Assessment Framework to help enhance their resilience and ward off cyber attacks Continue Reading
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News
10 Oct 2024
CFPB warns medical debt collectors of consumer rights laws
Medical debt collectors may not attempt to collect on debts that are inaccurate or inflated, according to the CFPB. Continue Reading
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News
10 Oct 2024
Internet Archive web historians target of hacktivist cyber attack
The Internet Archive nonprofit digital library and Wayback Machine operator has been attacked by pro-Palestinian hacktivists Continue Reading
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News
10 Oct 2024
How Recorded Future finds ransomware victims before they get hit
Threat intel specialists at Recorded Future have shared details of newly developed techniques they are using to disrupt Rhysida ransomware attacks before the gang even has a chance to execute them Continue Reading
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News
10 Oct 2024
UK and US pledge closer working on children’s online safety
In their first agreement on the subject of children’s online safety, the UK and US governments have said they will create a new working group to boost cooperation Continue Reading
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News
10 Oct 2024
Report explores effects of cyberattacks on patient care
Surveyed healthcare security practitioners reported several negative effects of cyberattacks on patient care, including patient safety and care delivery risks. Continue Reading
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Definition
10 Oct 2024
What is Oracle?
Oracle is one of the largest vendors in the enterprise IT market and the shorthand name of its flagship product, a relational database management system (RDBMS) that's formally called Oracle Database. Continue Reading
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News
10 Oct 2024
Palliative care via telehealth on par with in-person care
A study found that early palliative care via telehealth for advanced lung cancer patients received quality-of-life scores similar to in-person care, which could expand care access. Continue Reading
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News
10 Oct 2024
Interview: Bruno Marie-Rose, CIO, Paris 2024 Olympic and Paralympic Games
The technology chief reflects on a successful Olympic and Paralympic Games – and how what he learned as a former Olympic medallist helped him be a better IT leader Continue Reading
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News
10 Oct 2024
Australia bolsters cyber defences with security bill
Legislation tackles IoT security and establishes a Cyber Incident Review Board to bolster Australia’s cyber resilience Continue Reading
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News
10 Oct 2024
Tripathi: Behavior is biggest health data exchange barrier
With hundreds of information blocking complaints reported to ASTP/ONC, the agency is ramping up oversight and enforcement efforts to address health data exchange barriers. Continue Reading
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Feature
10 Oct 2024
Five-minute interview: Andie Dovgan, Creatio
The latest channel figure to share a few personal insights is the chief growth officer at no-code specialist Creatio Continue Reading
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News
10 Oct 2024
Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’
Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing Continue Reading
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Feature
10 Oct 2024
What the datacentre industry would like to see from the government's planning reforms
How can datacentre policy and planning reform better reflect the criticality of both energy and data? Continue Reading
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News
10 Oct 2024
Coalition: Ransomware severity up 68% in first half of 2024
The cyber insurance carrier examined claims trends for the first half of 2024, which showed policyholders experienced disruptive and increasingly costly ransomware attacks. Continue Reading
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Definition
10 Oct 2024
What is Salesforce Journey Builder?
Salesforce Journey Builder is a campaign planning tool in Salesforce Marketing Cloud to build personalized customer journeys and deliver unique campaigns and content that enhance customer experiences and secure their loyalty. Continue Reading
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Blog Post
10 Oct 2024
The Complexities Of Reinventing The Mainframe “Easy Life”
Just got back from a Commvault event in London (where I saw more people in 10 seconds than I do in a month in Devon!) which also gave me the opp to catch-up with old PR mate Ben Ralph. In between ... Continue Reading
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News
10 Oct 2024
Vendor cyber skills gap threatens to underline MDR
Managed service providers require high levels of support, but a gap remains, and is threatening to reduce the ability to deliver some cyber solutions Continue Reading
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News
10 Oct 2024
Advania extends UK coverage with CCS Media buy
Just four months after its last acquisition to extend its position in the UK, Microsoft specialist Advania has bought again to widen its reach Continue Reading
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News
10 Oct 2024
Afas leads the way with four-day work week in the Netherlands
Dutch labour unions want a shorter working week and software company Afas is leading the way, introducing a four-day work week from 1 January 2025 Continue Reading
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News
10 Oct 2024
Google slams US government’s proposal to split company up on anti-competitive grounds
The US Department of Justice has incurred the wrath of Google for suggesting a series of remedies, after the US court ruled back in August that Google had an illegal monopoly over internet search market Continue Reading
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News
10 Oct 2024
Nokia sharpens edge for industrial communications
Global comms tech provider unveils suite of offerings based on MXIE platform designed to drive efficiency, productivity and operational technology security, and improve worker safety Continue Reading
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Definition
10 Oct 2024
What is MVS (Multiple Virtual Storage)?
MVS (Multiple Virtual Storage) is an OS from IBM that continues to run on many of IBM's mainframe and large servers. Continue Reading
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Definition
10 Oct 2024
What is extended detection and response (XDR)?
Extended detection and response (XDR) is a technology-driven cybersecurity process designed to help organizations detect and remediate security threats across their entire IT environment. Continue Reading
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Feature
10 Oct 2024
AI engineers: What they do and how to become one
Learn what it takes to launch a rewarding career as an AI engineer, including required skills, responsibilities, qualifications, educational opportunities and top salaries. Continue Reading
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Feature
09 Oct 2024
What AI capabilities do network tools need?
AI networking tools have many beneficial capabilities. When evaluating AI tools, engineers should prioritize the specific capabilities their networks need for successful AI use. Continue Reading
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News
09 Oct 2024
DOJ focuses on AI in search, weighs Google breakup
While the DOJ assesses remedies for Google's illegal control over online search, it's also heavily focused on AI and the future. Continue Reading
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News
09 Oct 2024
Government use of AI by key U.S. military branches
The Air Force and Army are exploring applications of GenAI including using their own large language models. While some use cases are successful, others are not. Continue Reading
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Tip
09 Oct 2024
How to effectively manage AI projects in 12 steps
AI is a high priority for companies but results often fall short of expectations. These 12 steps will help you successfully manage AI projects and deliver business value. Continue Reading
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Feature
09 Oct 2024
Exploring today's top rural healthcare cybersecurity challenges
Financial troubles and an ongoing cyber workforce shortage are some of the factors contributing to persisting rural healthcare cybersecurity challenges. Continue Reading
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Feature
09 Oct 2024
Snowflake the engine for fintech firm's AI transformation
Specialist TS Imagine is using the data platform vendor's Cortex capabilities to extract value from unstructured data and become more efficient by automating processes. Continue Reading
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Tip
09 Oct 2024
4 use cases for AI in employee onboarding
Use cases for AI in employee onboarding are new hire setup, automated reminders, employee performance summaries and onboarding summaries. Learn more about how to use the tech. Continue Reading
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Blog Post
09 Oct 2024
Qualys QSC Americas day #1: Rocking risk realities with ROC
Qualys staged the North American sector of its Qualys Security Conference (QSC) practitioner conference this month under the sometimes-foggy skies of an autumnal San Diego. Gathering the great and ... Continue Reading
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News
09 Oct 2024
Atlassian 'cloud-first' becomes 'enterprise-first'
Atlassian's tune has changed in the past few months, as the company builds bridges to Data Center products and works on FedRAMP cloud compliance. Continue Reading
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News
09 Oct 2024
Zoom expands AI Companion capabilities, adds customisation options
Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform Continue Reading
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Feature
09 Oct 2024
What would a CVS Health breakup mean for stakeholders?
Antonio Ciaccia discusses what a CVS Health breakup could look like and what that would mean for the pharmaceutical marketplace and various stakeholders. Continue Reading
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News
09 Oct 2024
Under-fire Nick Read was unprepared for Post Office challenge
Post Office boss Nick Read was not prepared for the task ahead of him when he joined the organisation as CEO in 2019 Continue Reading
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News
09 Oct 2024
Ivanti zero-day vulnerabilities exploited in chained attack
The new exploit chains targeting Ivanti Cloud Service Application customers are connected to a previously disclosed critical path traversal flaw, CVE-2024-8963. Continue Reading
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News
09 Oct 2024
SAP focuses on developer efficiency in Joule, Build update
At SAP TechEd, the vendor unveiled new functionality for its generative AI copilot, Joule, as well as ABAP capabilities in its Build low-code/no-code platform. Continue Reading
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News
09 Oct 2024
Patients trust social media over docs for health information
More than half of patients trust social media and online resources for health information over advice from their doctors and providers. Continue Reading
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News
09 Oct 2024
Lenovo and Microsoft strike upbeat tone over PC prospects
There are clear factors driving demand for the latest hardware, with 2025 set to be a year of growth Continue Reading
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News
09 Oct 2024
Barracuda steps up partner enablement
Barracuda enhances support for its channel, with a focus on extending security support for technical specialists Continue Reading
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News
09 Oct 2024
Zendesk upends pricing for AI in customer service
As it embeds generative AI into its customer service and employee service platform, Zendesk tries a novel idea: outcomes-based pricing based on tickets resolved. Continue Reading
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News
09 Oct 2024
CMS hospital-at-home waiver linked to high-quality care
A federal report on CMS' Acute Hospital Care at Home program shows high-quality outcomes and positive patient experiences, as well as demographic differences. Continue Reading
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News
09 Oct 2024
MoneyGram customer data breached in attack
MoneyGram confirms that customer data has been stolen in an incident that appears to have started with a social engineering attack on its IT helpdesk staff Continue Reading
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News
09 Oct 2024
Five zero-days to be fixed on October Patch Tuesday
Stand-out vulnerabilities in Microsoft’s latest Patch Tuesday drop include problems in Microsoft Management Console and the Windows MSHTML Platform Continue Reading
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Definition
09 Oct 2024
What is OPSEC (operations security)?
OPSEC (operations security) is an analytical process that military, law enforcement, government and private organizations use to prevent sensitive or proprietary information from being accessed inappropriately. Continue Reading
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Definition
09 Oct 2024
What is Wi-Fi calling?
Wi-Fi calling is a voice service that lets users place and receive calls over a wireless internet connection, as opposed to using a cellular signal. Continue Reading
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News
09 Oct 2024
Alation launches AI governance suite to meet rising need
With interest in generative AI increasing, the vendor's new suite aims to help enterprises both mitigate risks as well as confidently use new applications. Continue Reading
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Feature
09 Oct 2024
The future of Wi-Fi 7 adoption in enterprises
Wi-Fi 7 promises faster speeds and better performance, but complexities in deployment and limited device compatibility have slowed adoption across enterprises. Continue Reading
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Feature
09 Oct 2024
Reasons why MSPs are the future
The channel is increasingly relying on managed service providers due to a breadth of skill, talent and strong vendor relationships – but does the MSP model need to change? Continue Reading
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News
09 Oct 2024
Canalys: The glory days of hardware are over
Channel warned that the industry is changing and the domination once enjoyed by the hardware world is coming to an end Continue Reading