Introduction to the SaaS landscape

Cloud U expert Jeff Kaplan offers an introduction to the world of Software as a Service (SaaS) applications.

Kaplan, the managing director of Wellesley, Mass.-based consulting firm THINKstrategies, explains what SaaS applications are and the effect they are having on the enterprise. 

"What we're looking at today is a threshold of new innovation int he software world and software as a service is at the heart of that," Kaplan said.

He discusses SaaS's key attributes including multi-tenancy, design, subscription pricing, analytics and more.