- December 07, 2010
Next year, Salesforce.com will release a cloud-based database product called database.com.
- November 10, 2010
A three-step approach can balance the risks and rewards of using ERP cloud computing technology to run mission-critical business processes.
- August 31, 2010
Developing a SaaS ERP RFP is different from on-premise, requiring more attention to the vendor’s financial viability. Organizations also need to pay attention to service-level agreements.
- April 21, 2010
Salesforce.com is buying Jigsaw's online data services company and sees an opportunity to develop software on top of the information sharing service.
- March 04, 2010
RightNow pledged no shelfware, the ability to flex up or down on licenses, and five-year price certainty. It called on competitors to do the same.
- December 04, 2009
Jason Ouellette, author of "Development with the Force.com Platform," talks about developing for the cloud in this podcast.
- May 12, 2009
SMBs who are in the ERP software selection process aren't limited to large name-brand ERP packages. Many SMBs are choosing SaaS, cloud computing or open source to meet their ERP needs.
- April 13, 2009
SaaS CRM vendor research must be thorough, especially during a recession, says expert Denis Pombriant. In this column, you'll find out what a company's attrition rate says about its stability.
- April 02, 2009
NetSuite is offering a number of connectors between its ERP and e-commerce SaaS applications to Salesforce.com via partners.
- March 12, 2009
A smooth ERP software implementation today is the key to ERP success and benefits in the future. Learn some ERP implementation critical success factors and find out how to avoid making costly implementation mistakes.
- July 29, 2008
Some companies are finding that their initial on-demand software discounts disappear when their contract runs out, while others are winning concessions, thanks to a focus on SLAs.
- February 02, 2006
Salesforce.com's recent rash of downtime incidents has kindled a new debate about how customers should be reimbursed for disrupted service.