"Convergence" was the word of the day at the 2013 Gartner Catalyst Conference.
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Business and IT professionals from around the world attended the recent four-day event in San Diego, which focused on the confluence of mobile, cloud computing, big data and social collaboration technologies.
Following are just a few of the insights that analysts and other speakers shared during the Gartner Catalyst event:
On shadow IT: "Embrace shadow IT. Shadow IT is a gift. It's the business telling you what they want." -- Drue Reeves, Gartner vice president and distinguished analyst
On creating agility: "Automate the routine. Orchestrate the complex." -- Drue Reeves
On business-IT relationships: "Be the broker. Become a trusted advisor. Arbitrate and facilitate. Evaluate which services to use -- and not to use. Seek out and commission new services. … Take these services and add value to give the business exactly what they want. Otherwise, they will go find something else." -- Drue Reeves
On CIO attitudes: "Seventy-six percent of the CIOs we polled believe we are not using technology to its full potential. We have to look at technology differently." -- Drue Reeves, commenting on a January 2013 report based on a survey of more than 2,000 CIOs
On presidential campaign technology: "In 2008, our technology was basically bubble gum and bailing wire. In 2012, we were the enterprise. … Everything we did was metrics-driven." -- Harper Reed, former chief technology officer, Obama for America 2012 campaign
On cloud vs. on-premises environments: "Who here uses physical services? Keep your hands up, because you're losing money." -- Harper Reed
On bring your own device (BYOD) support: "BYOD does not mean 'bring everything.' You do not support Angry Birds. You don't support a 'my favorite recipe' program." -- Michael Disabato, Gartner vice president
On BYOD data breaches: "It's the stuff that gets you on the front page of The Wall Street Journal -- and not in a good way." -- Michael Disabato
On privacy in the public cloud: "Security and privacy are not the same thing. … Privacy is often an afterthought. If you address privacy up front, you will save yourself risk issues and heartache in the long run." -- Heidi L. Wachs, Gartner director and attorney
On reliability of the public cloud: "There are companies betting their entire businesses that public cloud works for them. I see mission-critical applications in the [public] cloud every day." -- Ed Laczynski, vice president of cloud strategy and architecture at Datapipe.
On cloud security: "Security is never implied. Security has to be built and architected. How much do you trust that a multi-tenant environment is secure?" -- Mayuresh Shintre, cloud platform architect and engineer, Target Corp.
Ramon Krikkenvice president, Gartner Inc.
On evaluating cloud service providers: "Don't think of having a single CSP. [Instead], see how it fits in a hybrid IT and multiprovider solution. … Often, using a multiprovider solution means that you spread the risk for whatever it is you're looking at across all those providers." -- Ramon Krikken, Gartner vice president
On negotiating with CSPs: "You're going to want to know your deal-breakers before entering negotiations. … Of course, you want to develop an exit strategy." -- Heidi L. Wachs
On setting cloud security requirements: "You don't want to have gold-plated requirements all over the place, because you're just never going to get them." -- Ramon Krikken
On Netflix and the cloud: "Three years ago, these guys were running almost all on-premises. Now they're running almost all on cloud." -- Ariel Kelman, director of worldwide marketing, Amazon Web Services (AWS)
On the growth of AWS: "More than 280 new AWS services and features have been launched since January 2012". -- Ariel Kelman
On cloud chaos: "Cloud brings chaos, and we need to start embracing it rather than just finding new ways to control it." -- Chris Wolf, Gartner vice president (in a tweet from the Gartner Catalyst event)
On cloud benefits: "Experiment. That's what the cloud is great for." -- Ramon Krikken