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Learn about two important features the Force.com platform offers for small businesses in this expert tip. Find out about the Salesforce.com API. Continue Reading
NetSuite is offering a number of connectors between its ERP and e-commerce SaaS applications to Salesforce.com via partners. Continue Reading
Dana Gardner explains what "private cloud" datacenters are and why they are created by both large and small providers. Continue Reading
One reader asks how to calculate projected costs for a rollout of Software as a Service (SaaS) CRM at more than twenty locations. Read Denis Pombriant's advice here. Continue Reading