- August 31, 2010
Developing a SaaS ERP RFP is different from on-premise, requiring more attention to the vendor’s financial viability. Organizations also need to pay attention to service-level agreements.
- April 21, 2010
Salesforce.com is buying Jigsaw's online data services company and sees an opportunity to develop software on top of the information sharing service.
- March 04, 2010
RightNow pledged no shelfware, the ability to flex up or down on licenses, and five-year price certainty. It called on competitors to do the same.
- December 04, 2009
Jason Ouellette, author of "Development with the Force.com Platform," talks about developing for the cloud in this podcast.
- May 12, 2009
SMBs who are in the ERP software selection process aren't limited to large name-brand ERP packages. Many SMBs are choosing SaaS, cloud computing or open source to meet their ERP needs.
Sponsored by Rackspace - Businesses must deliver a consistent high-value experience—or risk losing customers to someone who can. And they’re turning to big data technologies to help. With big data analytics, organizations can get to know their customers better, learn their habits and anticipate their needs to deliver a better customer experience. See More
Sponsored by Dell EMC - In today’s business environment, software has become a critical differentiator in determining business success. A recent article in Harvard Business Review postulates that every business is a competitor on a software playing field, no matter what sector it is in. See More
Sponsored by SAS Institute Inc. - With streaming analytics you can solve business problems in new ways and seize new revenue opportunities. You can reduce costs and increase efficiency while improving the safety of employees and the security of assets and intellectual property. See More
Sponsored by Rackspace - The path to IT Transformation can be daunting. Say you start with a clear idea and decide to take the actionable steps recommended by the experts: Plan, Assess, Design, Migrate and Manage, and Optimize. But then, as always, reality happens. See More
- April 13, 2009
SaaS CRM vendor research must be thorough, especially during a recession, says expert Denis Pombriant. In this column, you'll find out what a company's attrition rate says about its stability.
- April 02, 2009
NetSuite is offering a number of connectors between its ERP and e-commerce SaaS applications to Salesforce.com via partners.
- March 12, 2009
A smooth ERP software implementation today is the key to ERP success and benefits in the future. Learn some ERP implementation critical success factors and find out how to avoid making costly implementation mistakes.
- July 29, 2008
Some companies are finding that their initial on-demand software discounts disappear when their contract runs out, while others are winning concessions, thanks to a focus on SLAs.
- February 02, 2006
Salesforce.com's recent rash of downtime incidents has kindled a new debate about how customers should be reimbursed for disrupted service.