Oracle updates its Sales Cloud to increase sales; Infer announces new lead gen product; and Xactly Strategic Services aims to drive workforce management.
Knowing as much as possible about customers is the first step in personalized marketing. But these practices mean nothing without customer trust.
Effective social media customer service requires companies to make some key decisions on staffing and division of labor.
ADP and Oracle announced hundreds of improvements and new functions in cloud HCM, but the companies face a tough fight for market share.
Beyond and Snagajob also are expanding into HR SaaS to boost sales, but Indeed has no similar plans.
ZinePak's co-founders chose TriNet for strategic HR planning and won more time to spend on growing their business -- and compete on TV show 'Shark Tank.'
Docker is the hottest thing in town and Amazon, Google and other major cloud providers all want enterprises to use the container service through them.
Developers can work with Amazon Machine Images to control a variety of cloud resources, and can use AWS and third-party tools to improve workflows.
It's hard to determine when to adhere to a service-level agreement versus compromising for price. What are the pros and cons of the AWS SLA?
Global functionality is available in the TMS market, but you should look beyond marketing materials and scrutinize your options carefully.
Having a game plan with alternatives and costs already known will allow you to influence a customer's omnichannel strategy to your advantage.
Digital manufacturing software helps manufacturers plan, simulate and optimize production processes before adding costly infrastructure and tooling.
Customer data can be valuable on its own, but when it's combined with other internal information and outside sources in a data mashup, the business benefits of analytics apps can skyrocket.
Change is always hard, but at DFW Airport, giving users personalized tools helps reduce the stress of completing BI reports in a new way.
Balancing data access and security in an organization isn't the most glamorous task, but several chief data officers at an MIT conference said it's something CDOs need to take charge of.
An expert walks you through two Agile software testing methods so you can choose an Agile testing strategy that best fits your needs.
There is no step-by-step recipe for scaling Agile, but with solid principles the software development team will have the ingredients to create high-quality enterprise software.
Sauce Labs' new continuous integration user interface for its test automation PaaS achieved the editors' choice for innovation for July 2015.
Everyone has a different viewpoint on SOA, but three key differences between SOA and microservices architectures can help you determine which is best for your enterprise.
As much as organizations are realizing the value of mobile backend as a service, there are still unanswered questions.
With the landscape surrounding mobile app development becoming seemingly more complex, see if you can answer these related questions.