CRM 2015 trends include a continued importance for customer data analytics, as well as customer engagement and experience.
Industry watchers say retailers need to exploit mobile devices and community forums to end the race to the bottom of deep discounting.
If your CRM system is just a place to house bad data, the information will undercut not only business decisions but also, use of the database.
Despite migration and security fears among companies, the adoption of popular SaaS modules like accounting and human capital management is fueling interest in cloud-based ERP.
Companies can benefit from further integrating CPM tools and BI, whether they're still evaluating CPM or already use CPM and BI software.
In a Workday Rising Q&A, the data scientists behind Workday's new predictive analytics apps talk shop about machine learning and the challenges of categorization.
Deploying a database on top of AWS demands the need for monitoring and management capabilities to reduce impact of failures and keep costs down.
This tip reviews the multiple services available through the AWS Management Console and the features available to help navigate it.
Test your knowledge of Amazon Web Services' full managed data warehouse service with this 10-question quiz.
To compete, businesses must undergo a transformational change in how they operate, which begins by transforming company culture. How can companies motivate employees to take a new approach to work?
Interest is high in cloud-based mobile ERP, and it can make your life easier. But you should look before you leap.
Business sustainability has moved beyond green initiatives to become an indicator of long-term success in many areas, requiring companies to carefully collect and disseminate data on their sustainable business practices.
Two new resources released over the past month reinforce the notion that companies are becoming more focused on getting real business value from their analytics initiatives.
Sports teams have been adopting analytics tools to improve in-game performance for years, but now some are also focusing on using data analysis to boost their business operations.
Predictive modeling is great for optimizing operations to the current business environment, but a Harvard professor says its value diminishes in the face of disruptive innovation.
Software testers trying to identify performance problems in Java apps might be using the wrong requirements and tools. Two experts suggest ways to accurately pinpoint problems.
A recent survey shows software professionals have a basic understanding of application security concepts, but they lack the knowledge to fix the resulting security issues.
Learn some cloud application testing techniques to ensure data security.
However you define 'microservices architecture,' the term should be on IT professional's radar -- it's how applications are being built.
Java pros weigh in on the current status of ESBs and how the industry is moving toward microservices in this article and video.
Information Technology Manager David Pickering discusses how he and his team went about a massive legacy app modernization initiative.