I use SaaS CRM software but am struggling to integrate it into my other systems, which are still on-premises. Is there any easy way to do SaaS CRM integration?
By submitting your email address, you agree to receive emails regarding relevant topic offers from TechTarget and its partners. You can withdraw your consent at any time. Contact TechTarget at 275 Grove Street, Newton, MA.
There are lots of ways to do this. Advanced vendors have good application program interfaces (APIs) that make this kind of integration easy. Also there are products that manage the integration (often a batch integration) including IBM's Cast Iron Systems and Dell's Boomi or Informatica Cloud. These products give you the ability to ensure your data is clean, connected and easily converted. Check with the vendors because they usually offer services that will make setup easy.
A big question we have to ask and answer is what are the other systems? Are they production systems that need to be updated many times per day or ERP systems that need updating on a more leisurely pace? The rate of update will be a determinant in the kind of integration and the product used to make it happen.
Dig Deeper on SaaS application strategy
Denis Pombriant asks:
Are you currently trying to integrate SaaS CRM data with other data?
0 ResponsesJoin the Discussion
Related Q&A from Denis Pombriant
Community forums give customers a powerful venue to offer companies insight on products and services.continue reading
In an era driven by a more demanding customer base, companies have used social and CEM technologies to raise the game on customer service.continue reading
Companies' success with subscriptions has been mixed. But CRM subscription models provide key customer insight, says expert Denis Pombriant.continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.